Last updated: 13.11.2025
FloorOneX (“we”, “our”, or “the App”) is a mobile application designed to connect users with professional flooring installers and service providers. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
1. Information We Collect
a. Information you provide
- Email address (when creating an account)
- Name or profile details (optional)
- Any information you voluntarily submit inside the app
b. Automatic data
We may collect limited technical information automatically for the purpose of app functionality, such as:
- Device information (model, OS version)
- Firebase Installation ID (unique anonymous identifier)
- Basic analytics (crashes, performance data)
We do NOT collect:
❌ Camera data
❌ Photos or videos
❌ Contact lists
❌ Exact location
❌ Payment information
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Provide core app functionality
- Improve user experience and app performance
- Communicate essential updates or notifications
We do not sell or rent your data.
3. Data Sharing
We do not share your personal data with third parties except:
- Firebase (for authentication, crash reporting and analytics)
- Service providers needed for app functionality (secure and GDPR-compliant)
We never share your data for marketing purposes.
4. Data Security
We take data protection seriously.
Your data is:
- Encrypted in transit (HTTPS)
- Stored securely through Firebase services
Despite our best efforts, no method is 100% secure, but we follow industry standards.
5. User Rights
You have the right to:
- Request access to your data
- Request deletion of your account
- Update your personal information
- Contact us regarding privacy concerns
To request data deletion: contact@flooronex.com
6. Children’s Privacy
FloorOneX is intended for users 18+.
We do not knowingly collect data from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy when necessary.
Any changes will be displayed on this page.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: contact@flooronex.com
🌐 Website: https://flooronex.com